Know Your Northumberland
Confirm your place at a Know Your Northumberland training session and improve your knowledge of this truly wonderful and diverse county.
Know Your Northumberland returns for 2024
Know Your Northumberland training courses are available to anyone working in a visitor facing environment - improve your knowledge of this truly wonderful and diverse county, gathering and unlocking some of Northumberland’s secrets and treasures.
These courses give valuable destination product knowledge to anyone working or volunteering in the industry and it’s your knowledge and expertise that make the difference. Your ability to recommend a great attraction or activity and suggest a walk or place to eat will help to shape the short breaks and holidays of thousands of visitors, ensuring their Northumberland visit is truly memorable. It’s the fun, interesting and stimulating experiences visitors have which encourage them to return again and again.
Book your place
Participation involves an in person training session from 9:30am - 12pm Tuesday 19th March at County Hall, Morpeth, followed by three online workshops and two fully guided tours of Northumberland later in the summer. At the end, your staff members will become gold accredited ambassadors to Northumberland and will receive a certificate for this achievement.
Please note, each staff member will need to complete all three elements to achieve full status and can build up to this during 2024. (More dates to be announced)
Session Information
1. In person 3 hour session
Held at County Hall, Morpeth on Tuesday 19th March, 9.30am to 12.30pm (Future dates will be available)
During the interactive in person session, you’ll further develop your Northumberland knowledge including sections on history, impact of tourism, visitor types and a warm Northumbrian welcome.
2. Online workshop
Each participatory workshop will cover a different area of Northumberland, delving into a wide variety of themes including filming, food & drink, music, routes, history and much more.
There are four online workshops:
- 17th April - 1pm-3pm
- 19th April - 1pm - 3pm
- 24th April 12noon- 2pm
- 26th April 1pm - 3pm
To successfully complete this element, you must attend 3 out of the 4 online workshops.
3. In person visits
Join a fully trained Northumberland guide on four days out around Northumberland travelling by coach visiting some of the well and lesser known places. To complete this component, you must participate in two of the three available days.
- 7th May - Coastal Northumberland
- 9th May - Northumberland National Park and Central Northumberland
- 15th May - Hadrian's Wall & North Pennines
- 17th May - Kielder & Border Forest area
This training is being delivered by Alex and Anna from Northern Secrets, both Blue Badge Guide trained.
